Aged Care Home Customer Service / Reception (casual)

We are looking for a warm and friendly casual Customer Service Officer for Doutta Galla Aged Services Harmony Village.

To be successful, you will bring enthusiasm for customer service and administration with a dedication to assisting others. Coupled with excellent organisational and time management skills, you will have exceptional attention to detail. You will be technology savvy, and experienced using various MS Office tools is a must.

The role involves:

• Being the first point of contact for all customer service enquiries at Harmony Village including telephone, email, visitors, and contractors.

• Prompt and courteous phone answering, accurate message taking and timely information transfer.

• Efficiently and effectively performing administration tasks and supporting procurement activities.

• Assisting to replace of planned and unplanned staff leave, and completing administrative tasks related to rostering.

• Provide support to our Independent Living Units Coordinator by assisting with enquiries and showing taking prospective clients around our facilities.

Doutta Galla Harmony Village

Our Harmony Village home is close to the heart of Shepparton in a peaceful setting. Our deightful residents have long-standing connections with the local community and enjoy gardening, pet therapy and armchair travel, engaging in nature and enjoying some light fun and adventure.

Our employees speak many languages and celebrate important religious and cultural events. It's a close-knit aged care community where friendships flourish.

Why work for us?

Doutta Galla Aged Services is a not-for-profit aged care organisation with over thirty years’ experience caring for people from a diverse range of backgrounds. At Doutta Galla we are proud of the diversity of our residents and staff - everyone is welcome.

By joining Doutta Galla you will give back to the community with the benefits of both professional development and attractive, not-for-profit salary packaging. This position offers an exciting opportunity to work in a role you can be proud of.

To apply: please visit Doutta Galla Aged Services website http://careers.dgas.org.au/.

Doutta Galla prides itself on cultural diversity and inclusion. We are an equal opportunity employer; all applicants will be considered for employment. Applicants must have the right to work in Australia and be eligible to work in Aged Care under the Aged Care Act 1997 (Cth) 

Please note that if you are selected for employment with Doutta Galla Aged Services, you must be able to provide evidence of a COVID-19 vaccinations prior to commencement.