We are looking for a warm and friendly full time Customer Service Officer for Doutta Galla Aged Services Harmony Village Shepparton.To be successful, you will bring enthusiasm for customer service and administration with a dedication to assisting others. Coupled with excellent organisational and time management skills, you will have exceptional attention to detail. Being technology savvy, experienced using various MS Office tools is a must.The role involves:Being the first point of contact for all customer service enquiries at Harmony Village including telephone, email, visitors, and contractors.Prompt and courteous phone answering, accurate message taking and timely information transfer.Efficiently and effectively performing administration tasks and supporting procurement activities.Attending meetings to take minutes.Coordinating replacement of planned and unplanned staff leave, and completing administrative tasks related to rostering.Doutta Galla Harmony VillageOur Shepparton home is close to the heart of town with the East Shepparton Lawn Bowls Club close by as well as a large marketplace with many specialty stores. Our delightful residents have long standing connections with the local community and enjoy many hobbies and activities.  Why work for us?Doutta Galla Aged Services is a not-for-profit aged care organisation with over thirty years’ experience caring for people from a diverse range of backgrounds. At Doutta Galla we are proud of the diversity of our residents and staff - everyone is welcome.By joining Doutta Galla you will give back to the community with the benefits of both professional development and attractive, not-for-profit salary packaging. This position offers an exciting opportunity to work in a role you can be proud of.To apply: please visit Doutta Galla Aged Services website http://careers.dgas.org.au/.Doutta Galla prides itself on cultural diversity and inclusion. We are an equal opportunity employer; all applicants will be considered for employment. Applicants must have the right to work in Australia and be eligible to work in Aged Care under the Aged Care Act 1997 (Cth) Please note that if you are selected for employment with Doutta Galla Aged Services, you must be able to provide evidence of a COVID-19 vaccination prior to commencement.  40000 AUD Shepparton 3630