We have an exciting opportunity to contribute your technical expertise and skills to impactful projects and initiatives.
- An exciting opportunity in the Aged Care Sector
- Innovative with Cloud technologies & Cyber Security
- Permanent full-time role - (Footscray)
The Role:
Reporting directly to the Chief Finance Officer, you will be responsible for providing a critical operational focus. You will also be responsible and accountable for completing assigned lower-level ICT jobs as logged in the organisation’s support desk portal, as directed. In addition, the role will provide ICT system administration support towards organisational ICT projects.
Key areas of Responsibilities:
- Oversee and maintain accurate ICT system user access and associated for Doutta Galla’s technology applications
- Conduct regular system access audits to ensure compliance with the organisation’s role-based access policies.
- Liaise with internal and external stakeholders to ensure that system access to Doutta Galla’s ICT systems is current and compliant with Doutta Galla policies.
- Conduct regular auditing of system user access and implement continuous improvement initiatives to ensure compliance with role-based access permissions.
- Ensure the maintenance of a safe working environment which meets regulatory requirements and undertake all duties in a manner that demonstrates, respect for the wellbeing and safety of self, colleagues, and residents / participants.
- Proactively identifying, assessing, and recommending mitigations for risks associated with and cloud environments, improving visibility, reducing threat exposure, and enhancing incident response preparedness.
- Comply with all reporting requirements including incident and SIRS/mandatory reporting
- Partner with the ICT third party contractors to undertake helpdesk support as agreed, including but not limited to attending to low-level staff support requests as they are received, and partnering with the Premier Network Services team in escalating more complex matters, so that all ICT issues are resolved promptly.
- Provide ICT system administration support, as directed to enable the organisation to successfully implement ICT initiatives including multifactor authentication, single sign on and other systems projects from time to time.
The Successful Candidate will have the following experience and skills:
- Degree qualified in IT or Cyber Security
- Attention to detail, accuracy and completeness of data
- Previous experience and knowledge in the cyber-security and data security spaces, with reference to strong internal controls regarding user access, system integration and data protection software solutions
- Excellent team player skills required to partner with different operational staff
- Strong communication and interpersonal skills to ensure that the Systems Database and Employee Register are updated on a daily basis.
- Excellent accountability in owning the currency of the Systems Database and Employee Register, ensuring all work is completed to a high standard, and that the role is seen as the subject matter expert in our systems management.
- Proficient IT skills, strong planning, time management and organisational skills with the ability to prioritise accordingly
- High integrity and ethical standards.
Doutta Galla Aged Services is a not-for-profit aged care organisation with over thirty years’ experience caring for people from a diverse range of backgrounds. At Doutta Galla we are proud of the diversity of our residents and staff - everyone is welcome.
We offer a competitive salary, rewarding career opportunities and pride ourselves in providing a work environment that is safe, flexible, and promotes a healthy work life balance.
If you are interested in this opportunity, please provide a copy of your resume and cover letter to Sue Sharma ssharma@dgas.org.au, Manager, People, Culture and Projects by Friday 4th April 2025 at 5.00pm.
